Returns & Exchanges

At CGY Team Store, we want you to be fully satisfied with your gear. If your sports apparel or equipment doesn't meet your expectations, you can return or exchange eligible items within 30 days of purchase.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the gear is unworn and in its original condition.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing